Send a parcel to: United Arab Emirates (Includes Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al Khaimah, Sharjah, Umm Al Qaiwain)

• In order to ensure a delivery on time, please ensure that your parcel has the full, correct address, an email address in the correct format and a mobile or landline number for the intended recipient. This will help the delivery partner to ensure the parcel is delivered correct first time. This should be clearly marked on the parcel. 
• United Arab Emirates do not use formal postcodes with a formal structure, so normal practice is to put zeroes into fields that require a formal postcode (e.g."000000" for a six digit numerical postcode), however, there is a form of postcode(s) used by Emirates Post which involves three digits (e.g. "101" = Abu Dhabi) that may be formally adopted in the future.
• Delivery in the UAE is made to PO Boxes only and this is conditional to strict addressing criteria being met (see below)
• Timescales shown above do not include delays caused by destination country customs processes. Please be aware that customs could add additional time to your parcel delivery.

The definition of 'working days' and other important information can be found here

• globalexpress transit times are based upon collection times, sender and recipient locations.
• For details, please use the globalexpress calculator (via 'delivery' tab) here

    PO Box service

• The actual Emirate (there are 7) for the location must be provided when PO Box numbers are sent to - PO Box numbers are duplicated across the Emirates, so this prevents delays or accidental returns.

[Note for awareness: the globalexpress calculator illustrates delivery speeds for parcels sent by account customers; parcels sent by retail channels may take longer and depend on posting method]

• Sending parcels to UAE requires customs paperwork for most items
• As of 29 February 2024, the UAE National Advance Information Centre (NAIC) requires 6-digit HS codes on all goods being imported into the United Arab Emirates. Please note, any non-compliant items may be subject to delay and return
• In the event that shippers do not declare any value or place zeroes on the Commercial Invoice, the customs authorities will charge a flat rate VAT charge of approximately £11 (Oct19).
• Lithium batteries cannot be sent to this country.
• In addition, goods of Israeli origin are not permitted.
• The term "Gulf", "Arabian Gulf", or "Persian Gulf" should not be used on documentation.
• Arab-British certificates of origin are needed for most types of goods.
• Meat for human consumption will require a halal certificate.
• Import licences are required for
  • alcohol
  • ammunition and weapons,
  • medicines.
• Foodstuffs may require a "radiation free" certificate.
• Consumer goods should preferably be labelled in Arabic
• In order to confirm that your items are not prohibited or restricted, please check our dedicated page here 
• Should you require specific customs advice and the latest rules please visit the UAE customs website

This is for information only and should not be considered to have legal basis. Where doubt exists appropriate legal advice should be sought.