europriority for account customers

Where you can send

• Our greener, road-based parcel service to any home or business address across Europe.

Size and weight

• 30kg maximum weight
• Maximum dimensions 1.5m length and 3m length and girth combined
• Some destinations have slightly different size / weight limits, please check www.parcelforce.com/countries for full details
• No weight limit for multi-item consignments to a single address

Price

• Simple, flat international shipping rates – tailored for each customer and based upon a detailed understanding of your despatch profile
• There is a €5 clearance fee per consignment for europriority to all destinations when using the Delivered Taxes Paid (DTP) Delivery Term
• Our europriority invoice support document, which can be found on your online invoicing portal provides additional guidance around duty and tax charges
• Please note there is a €5000 per item value cap when using our europriority services. If one consignment has multiple items and any of these has a defined price of more than €5000, the whole consignment will be RTS. 

Parcel sending options - when sending internationally

• Organise a collection from your door or drop off at your local Post Office® or to one of our depots

The delivery

• Our online despatch system automatically generates all your export documentation however this is a paperless service. Customs documentation does not need to be physically attached to the item
• Delivery from 2 working days
• We deliver on working days in the country of destination
• Delivery notifications and inflight delivery options available
• We always obtain an electronic signature

Compensation for shippers

• Delivery is guaranteed. If your parcel doesn’t arrive by the stated day, we’ll refund 25% of the delivery cost and we also cover you automatically against loss or damage up to £100. Further compensation cover is available