Service options

• We provide a fast, efficient service for urgent items that must be delivered the same day
• Offering a choice of on-demand, ad hoc or regular scheduled collections, dependent on your requirements
• Sameday is available 24/7/365

Collection options

• We offer a choice of collection arrangements to meet your needs
• A scheduled collection at an agreed time

Delivery

• GPS vehicle tracking so that you track your parcels en-route
• A range of vehicle types from a motorcycle to a large van which can carry up to 4 pallets, dependent on your needs
• We provide an estimated time of arrival so that you’ll know when your parcel will be delivered
• Email delivery confirmation

Compensation
 

All items sent via Sameday are automatically eligible for compensation up to the value of £2,500 for any loss or damage, plus the fee you paid for the service. You can extend your compensation up to £20,000 for an additional fee at the time of booking.

Please note that this cover is for loss or damage to the item sent only and does not cover consequential loss. If you wish to make a claim, please contact your Account Manager on 03448 004466.

Destination Exclusions

Unfortunately we do not offer the sameday delivery service to the Isle of Man, the Isles of Sicily and the Channel Islands.

There are also a small number of postcodes that are subject to availability when you use the Sameday service, these are: ZE, IV, KW, HS, IM, TR, JE, GY and AB (apart from AB1-4, which we can deliver to), PO30-41, PA and PH.