E-commerce has always been a fast-growing and ever-changing industry, but never more so than over the past couple of years.
Customer experience is everything when it comes to brand loyalty, and this is just as relevant for overseas shoppers as it is for domestic ones. Over two thirds of shoppers would change retailers based on their delivery experience!1 But international customers can face hurdles like delivery delays when goods spend additional time in customs; or experience unexpected charges caused by incorrect data.
Whatever time of year you expect a seasonal boom of orders, preparation is key - and you can never start too early! Here are some big seasonal trends to be aware of, ideas to help you get sales-ready, and how Parcelforce can support you.
With online retail open 24/7, UK consumers love to shop around the clock. This instant route to purchase has raised expectations of fast, flexible delivery – including on weekends.
Whatever time of year you expect a seasonal boom of orders, preparation is key - and you can never start too early! Here are some big seasonal trends to be aware of, ideas to help you get sales-ready, and how Parcelforce can support you.
With online retail open 24/7, UK consumers love to shop around the clock. This instant route to purchase has raised expectations of fast, flexible delivery – including on weekends.
Shoppers’ views on sustainability are shifting: find out what’s new and what your business can do.
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