Account Surcharges and Additional Services

IMPORTANT
For the period of 04/11/2024 – 10/01/2025 we will be charging a Peak Surcharge for all domestic and international parcels. The Peak Surcharge is as follows:

• 15p for standard Parcel variants 
• 25% charge for Larger Parcel variants

The 15p applicable to standard parcel variants is charged on a per item basis. The surcharge for large variants is added to your consignment net price.

Surcharges

All surcharges, except for fuel and peak surcharges, can be found in our Additional service and surcharge guide which you can find here.

Fuel Surcharge

Current fuel surcharges applicable to Parcelforce Worldwide services can be found here.

Manual handling surcharges

There is a manual handling surcharge of £3.15* per item, on all items that cannot be processed automatically.

Please see our essential manual handling guide for more details and information. This includes details of how, in some instances, you can avoid the surcharge through following our packaging guidelines.

Please see parcelforce.com/packaging for our packaging guidelines.

Items between 1.1m and 1.5m or where the 2^nd largest dimension is greater than 0.7m

Please note for all items between 1.1m and up to 1.5m, or with a 2^nd largest dimension greater than 0.7m there will be manual handling surcharge of £7.95*

 
^{*These surcharges apply to the following services: expresscollect, express9, express10, expressAM, expressPM, express24 and express48}

All other surcharges

See below for our zonal surcharges along with some other key surcharges for quick reference.

Zonal surcharges - zones 2 and 3

A surcharge applies to deliveries to Zones 2 and 3 in the UK. You can calculate your zonal surcharge by multiplying your agreed contract price by 120% (delivery to Zone 2) and by 165% (delivery to Zone 3, except express48 to Northern Ireland which is 70%), subject to the following minimum surcharge:

No surcharge applies when sending within a Zone or from Zones 2 or 3 to Zone 1. All parcels despatched from Zone 1 postcodes in Scotland to mainland Scotland and the Isle of Skye postcodes in Zone 2 will not be subject to an additional surcharge.

A surcharge of £16.00 or 125% (whichever is the greater) per consignment applies to express48large and express24large deliveries to Zones 2 and 3.

Saturday delivery surcharges (zones 1 to 3)

Saturday deliveries are available on the following services: express9, express10, expressAM, express24/express24large for parcels despatched on a Friday and with express48/express48large for parcels despatched on a Thursday. Exceptions apply to outlying areas where delivery times are a day longer.

Saturday deliveries are subject to a £12.00 surcharge.

expresscollect parcels sent for Saturday collection do not incur a Saturday delivery surcharge.

Peak surcharge

For the period of 04/11/2024 – 10/01/2025 we will be charging a Peak Surcharge for all domestic and international parcels. The Peak Surcharge is as follows:

• 15p for standard Parcel variants 
• 25% charge for Larger Parcel variants

The 15p applicable to standard parcel variants is charged on a per item basis. The surcharge for large variants is added to your consignment net price.

London congestion charging

Parcelforce Worldwide have a Central London congestion charge of 75p + VAT per consignment and this is charged to Account customers for all consignments sent to postcodes commencing: EC1, EC2, EC3, EC4, SE1, SE11, SW1, W1, WC1 and WC2.

Remote collection

Remote collection is £6.85 per consignment

Third party shipments

Third party shipments are £6.95 per consignment

Surcharge for items outside our maximum sizes and weights

If any parcel or pallet exceeds the maximum sizes or weights as specified in our size and weight help page and has been processed through our network we may raise an additional surcharge of £60.00 per item (£100.00 per item if using an express large service).

Booking in surcharge

There is a £10.00 + VAT surcharge for each consignment that needs booking in at its destination. This charge covers the cost of contacting the recipient on your behalf, holding the parcel in the depot until it can be delivered, and delivering within the timeslot agreed with the recipient.

Isle of Wight surcharge

There is a £5 surcharge per consignment and this is charged to Account customers for all consignments.

Postal customs admin fee: 

€2 (€3 ROI)*

This surcharge will apply to euroeconomy and some specialist services, such as Euro48, International Datapost and our PO Box services, depending on destination. Please note the surcharge will not be applied to the following destinations: Albania, Andorra, Azores, Bosnia-Herzegovina, Corsica, Faroe Islands, Guernsey, Gibraltar, Jersey, Macedonia, Monaco, Montenegro and Serbia.

*Invoiced at equivalent Sterling rate

Air Carrier Supplements

The ongoing disruption to flight schedules and available capacity resulting from the Covid-19 Pandemic and other global events continues to impact transit and delivery costs. This means that we must continue to implement air carrier supplements to certain destinations on our globalpriority and globalvalue services. Full details of these supplements can be found on; parcelforce.com/business-parcels/aircarriersupplements. Please ensure you always check this latest information before you send your parcel.