• In order to ensure a delivery on time, please ensure that your parcel has the full, correct address, an email address in the correct format and a mobile or landline number for the intended recipient. This will help the delivery partner to ensure the parcel is delivered correct first time. This should be clearly marked on the parcel. 
• If you wish to send parcels to Balearic Islands, Canary Islands and / or Spanish Mainland please use the links to direct you to their page within the Worldwide Directory for more information. 
• Note - all services to Ceuta and Melilla are routed through Spain 
• Timescales shown above do not include delays caused by destination country customs processes. Please be aware that customs could add additional time to your parcel delivery.

• The definition of 'working days' and other important information can be found here

• To avoid delivery / customs issues, our carrier partners request that a full name is mandatory for globalexpress parcels (e.g. Mr John Smith)
• Prescription medicines are prohibited (as they would be in Spain)
• globalexpress transit times are based upon collection times, sender and recipient locations.
• For details, please use the globalexpress calculator (via 'delivery' tab) here

[Note for awareness: the globalexpress calculator illustrates delivery speeds for parcels sent by account customers; parcels sent by retail channels may take longer and depend on posting method]

• Ceuta and Melilla, despite being enclaves in North Africa remain part of Spain. Exporting to Spain requires customs paperwork for most items from 01 January 2021

Customers sending goods (including low value consignments) to the Canary Islands, Ceuta and Melilla now need to electronically report these items to the Spanish customs. To do this, items must be accompanied by the necessary electronic customs data and compliant customs declarations. Items that do not fulfil these requirements will be manually processed which is likely to lead to delays and in some cases held until the recipient can be contacted in order to provide any missing information and/or in the case of certain products any supplementary documentation that may be required.

Please note: IOSS can be used to send items into mainland Spain and the Balearic Islands but not into the Canaries, Ceuta and Melilla.

• In order to check that your items are not prohibited or restricted, please check our dedicated page here
• Should you require specific customs advice or the latest rules for Spain, please visit the Spanish customs website here

This is for information only and should not be considered to have legal basis. Where doubt exists appropriate legal advice should be sought. 

• Bank Holidays for this year in Ceuta and Melilla (Spain) can be found here
• Typical Non-Working Days in Ceuta and Melilla (Spain) are: Saturday and Sunday

• For all priority products, Ceuta and Melilla have one delivery speed currently please refer to the Parcel Delivery Information panel above for more information.