Send a parcel to: Kenya
When you send a parcel abroad, you need an international courier you can trust. At Parcelforce Worldwide we have the experience and expertise to offer parcel delivery services that reach over 99% of the world’s population. We can help make the process easier by guiding you through the restrictions, customs charges and drop off options for each and every country.
You can choose to book online, by phone or in person and we will collect from your door or you can drop off at any of our depots and over 11,000 Post Office® branches across the country. Our range of international services offer the perfect balance of speed and price for every parcel delivery and most services even include insurance as standard. When it comes to parcel delivery, we deliver.
Parcel delivery information
| Service | Area | Delivery (Working Days) | PO Box | Max weight | Max length | Length & Girth | Buy online |
|---|---|---|---|---|---|---|---|
| globalexpress | Documents | From 2 days | Yes | 30kg | 1.5m | 3m | Buy online |
| globalexpress | Packages | From 2 days | Yes | 30kg | 1.5m | 3m | Buy online |
| globalpriority | AREA 1 | 5 days | Yes | 30kg | 1.5m | 3m | Buy online |
| globalpriority | AREA 2 | 6 days | Yes | 30kg | 1.5m | 3m | Buy online |
| globalpriority | AREA 3 | 8 days | Yes | 30kg | 1.5m | 3m | Buy online |
| globalvalue | ALL AREAS | 6-9 days | Yes | 30kg | 1.5m | 3m | Buy online |
| globaleconomy(This service is only available at Post Office® Branches and Parcelforce Worldwide depots) | ALL AREAS | 47-49 days | Yes | 30kg | 1.5m | 3m |
Important information when exporting to Kenya
General Advice
- In order to ensure a delivery on time, please ensure that your parcel has the full, correct address, an email address in the correct format and a mobile or landline number for the intended recipient. This will help the delivery partner to ensure the parcel is delivered correct first time. This should be clearly marked on the parcel.
- Timescales shown above do not include delays caused by destination country customs processes. Please be aware that customs could add additional time to your parcel delivery.
Product Specific Advice
- The definition of 'working days' and other important information can be found here
globalexpress parcels
- To avoid delivery / customs issues, our carrier partners request that a full name is mandatory for globalexpress parcels (e.g. Mr John Smith)
- Consignments exceeding 10,000 USD require a pre-inspection report
- globalexpress transit times are based upon collection times, sender and recipient locations.
- For details, please use the globalexpress calculator (via 'delivery' tab) here
[Note for awareness: the globalexpress calculator illustrates delivery speeds for parcels sent by account customers; parcels sent by retail channels may take longer and depend on posting method]
Customs, Prohibitions and Restrictions
- Exporting to Kenya requires customs paperwork for most items
- In order to check that your items are not prohibited or restricted, please check our dedicated page here
- Should you require specific customs advice and the latest rules please visit the Kenya customs website
This is for information only and should not be considered to have legal basis. Where doubt exists appropriate legal advice should be sought.
Additional delivery information for Kenya
Bank Holidays & Non-Working Days
- Bank Holidays for this year in Kenya can be found here
- Typical Non-Working Days in Kenya are: Saturday and Sunday
Postcode Areas (globalpriority)
- Kenya does not currently use postcodes, but is split into three areas based on Post Office locations (please see more complete details in the Parcel Delivery Information section above)
- AREA 1 - Nairobi (Capital) and Mombasa
- AREA 2 - Areas to South, South West and South Central Kenya (please see details in the Parcel Delivery Information section
- AREA 3 - Areas to North, North East and North Central Kenya
Additional information (globalpriority)
|
High Level Standard Offered By Kenya Post
|
|
|---|---|
|
Delivery Aspect
|
Details
|
| Delivery to Home / Business | No / No |
| Delivery to PO Box | Yes |
| Delivery to Post Office | Yes |
| How many delivery attempts as standard? | 2 |
| If unsuccessful delivery, is notification left with recipient? | Yes |
| How many days is the parcel held before returned? | 30 |
| What days does Kenya Post typically deliver on? | Mon - Fri |
| Service | Area | Delivery (Working Days) | PO Box | Max weight | Max length | Length & Girth |
|---|---|---|---|---|---|---|
| globalexpress | Documents | From 2 days | Yes | 30kg | 1.5m | 3m |
| globalexpress | Packages | From 2 days | Yes | 30kg | 1.5m | 3m |
| globalpriority | AREA 1 | 4 days | Yes | 30kg | 1.5m | 3m |
| globalpriority | AREA 2 | 5 days | Yes | 30kg | 1.5m | 3m |
| globalpriority | AREA 3 | 7 days | Yes | 30kg | 1.5m | 3m |
Important information when exporting to Kenya
General Advice
- In order to ensure a delivery on time, please ensure that your parcel has the full, correct address, an email address in the correct format and a mobile or landline number for the intended recipient. This will help the delivery partner to ensure the parcel is delivered correct first time. This should be clearly marked on the parcel.
- Timescales shown above do not include delays caused by destination country customs processes. Please be aware that customs could add additional time to your parcel delivery.
Product Specific Advice
- The definition of 'working days' and other important information can be found here
globalexpress parcels
- To avoid delivery / customs issues, our carrier partners request that a full name is mandatory for globalexpress parcels (e.g. Mr John Smith)
- Consignments exceeding 10,000 USD require a pre-inspection report
- globalexpress transit times are based upon collection times, sender and recipient locations.
- For details, please use the globalexpress calculator (via 'delivery' tab) here
[Note for awareness: the globalexpress calculator illustrates delivery speeds for parcels sent by account customers; parcels sent by retail channels may take longer and depend on posting method]
Customs, Prohibitions and Restrictions
- Exporting to Kenya requires customs paperwork for most items
- In order to check that your items are not prohibited or restricted, please check our dedicated page here
- Should you require specific customs advice and the latest rules please visit the Kenya customs website
This is for information only and should not be considered to have legal basis. Where doubt exists appropriate legal advice should be sought.
Additional delivery information for Kenya
Bank Holidays & Non-Working Days
- Bank Holidays for this year in Kenya can be found here
- Typical Non-Working Days in Kenya are: Saturday and Sunday
Postcode Areas (globalpriority)
- Kenya does not currently use postcodes, but is split into three areas based on Post Office locations (please see more complete details in the Parcel Delivery Information section above)
- AREA 1 - Nairobi (Capital) and Mombasa
- AREA 2 - Areas to South, South West and South Central Kenya (please see details in the Parcel Delivery Information section
- AREA 3 - Areas to North, North East and North Central Kenya
Additional information (globalpriority)
|
High Level Standard Offered By Kenya Post
|
|
|---|---|
|
Delivery Aspect
|
Details
|
| Delivery to Home / Business | No / No |
| Delivery to PO Box | Yes |
| Delivery to Post Office | Yes |
| How many delivery attempts as standard? | 2 |
| If unsuccessful delivery, is notification left with recipient? | Yes |
| How many days is the parcel held before returned? | 30 |
| What days does Kenya Post typically deliver on? | Mon - Fri |
