Help and advice

Collection from a Post Office

My parcel tracking results states ‘addressee advised to collect from Post Office’ and the driver left a card. What shall I do now?

If you are not at home when the driver attempts to deliver, they will leave a card with the details of your local Post Office where your parcel is being securely held for you to collect from the next working day. You need to take the card and a proof of ID showing your delivery address to collect your parcel.

The address and opening times of the local Post Office can be found by using the Post Office locator

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