express48

What you can send

• You’ll be amazed by how many things you can send with express48. Find out more

Size and weight

• Individual parcels can weigh up to 30kg
• Parcels can be up to 1.5 metres in length and the length and girth combined should not exceed 3 metres. Larger items are welcome on our 2 day large delivery service

Packaging and address

• For help on how to correctly package and address your parcel, read our comprehensive packaging guidelines

Collection options

• We offer a choice of collection and convenient drop-off locations to meet your needs
• You can drop your parcel off at 11,500 Post Offices® or 54 depots (up to 7pm) around the UK
• We can collect your parcel at an agreed time
• Book on-line or via the phone for ad hoc collections

The delivery

• We deliver our express48 service to the majority of UK destinations for some remote areas the service is not available or may take a little longer
• We have the latest state of the art scanning equipment that enables you to monitor the progress of your parcel from collection through to delivery
• Saturday delivery is available on express48
• We offer a no signature option, if you are sending perishable or other items that do not require a signature

SMS/email alerts

• SMS/email notification messages are sent on the day of despatch and the day of delivery to keep your customers updated on their delivery.  We also provide a 30-90 minute pre-delivery notification, so they’ll know we’re on our way
• We can also provide an Interactive SMS service, to enable your customers to reschedule their delivery to an alternative day (up to 2 days ahead) or opt for a neighbour or Post Office® collection

Compensation

• We cover you against loss or damage up to £50. Further compensation cover is available