Perhaps unsurprisingly, the recent COVID-19 pandemic was a catalyst for huge changes to consumer behaviour. Almost overnight, shoppers changed what they were buying, how much they were buying, and when they were buying it.
From students to politicians, office workers to manual labourers, it seems more and more of us have a side hustle these days.
When you sell overseas, no matter where in the world your customers are, they all want the same thing – your products and services delivered safely and on time. The end customers delivery experience can help drive repeat orders and support the growth of your business.
When you are a B2B business, deliveries to your business customers are very important, but some will be vital. So, it’s crucial to find a reliable delivery partner that understands the meaning of a business-critical delivery.
We are delighted to announce that we have been shortlisted for ‘Best Customer Experience’ at the Delivery Excellence Awards!
January is a great month to take stock and get organised for the year ahead, so we’ve compiled some tips on helping you to coordinate your small business…
Whatever time of year you expect a seasonal boom of orders, preparation is key - and you can never start too early! Here are some big seasonal trends to be aware of, ideas to help you get sales-ready, and how Parcelforce can support you.
With online retail open 24/7, UK consumers love to shop around the clock. This instant route to purchase has raised expectations of fast, flexible delivery – including on weekends.
Shoppers’ views on sustainability are shifting: find out what’s new and what your business can do.
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